Content Strategy

My Goal is to Always Improve and Always Learn. What is Your Goal?

Posted by Kathy Boyd on Oct 29, 2014 7:41:00 AM

Evaluations, surveys, or feedback (whatever you want to label it) has always been important to me as a corporate trainer and now as an instructional designer. My goal in any area of my life has always been to keep learning. One way I can make sure I’m on the right track is to ask for feedback or an evaluation on what I’ve presented.

However, the typical evaluation has some drawbacks. If I personally ask the consumers to provide feedback and mention (in passing) that I’d really appreciate all 5’s on the form, am I getting the results to help me learn? If I ask customers to fill out the form before they leave the training and they just circle “Excellent” on all the questions, how do I improve for the future?

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Topics: elearning, instructional design, online training, massive open online courses, training and development, customer service training, distance learning, evaluations, surveys, action learning, online methods